What people Say About Me

 First thing that comes to my mind when I think about Tonia is her incredible level of energy and enthusiasm that she is so good at sharing !

Always super positive and her positivity is so contagious.

Problem solver and business thinker she was the key to solve many of our problems and I felt very grateful (and lucky) to had her as part of our management team.

There was no problem that she couldn’t find a solution for, no message that she couldn’t find a way to transmit, no challenge that she would not help the team to feel better equipped with.

I am hoping our paths will cross again.  

Tonia's ability to narrate beautiful product stories is truly exceptional.

Her storytelling skills in high jewelry have the power to transport listeners into a world of luxury, where the creation beauty and craftsmanship come alive.

Tonia's influence on our sales team has been profound. Through her training, she has inspired and motivated our team to achieve new heights of success.

What sets Tonia apart is her ability to build true friendships with our retail members.  This authentic approach has resulted in a strong bond of trust and loyalty within our team.

I am grateful for her presence in our professional journey and highly recommend her as a trainer and friend.

 Tonia possesses unique ability to cultivate elegant sales skills and impart extensive timepiece knowledge.

She has successfully delivered training programs tailored for the travel retail market on a global scale, encompassing diverse locations such as Okinawa, Hawaii, Guam, and Saipan.

Her fluency in multi-languages such as Cantonese, Mandarin and English has allowed her to effectively communicate and connect with trainees from various backgrounds.

I highly endorse Tonia as a trainer for anyone seeking to enhance their sales abilities and deepen their understanding of timepieces.

Tonia took the time to deeply understand our unique business challenges and brand identity. She then constructed a bespoke curriculum that integrated theoretical concepts with highly practical, hands-on activities.

Tonia's expertise in luxury customer experience was evident in every aspect of the training. She helped our team develop a stronger service mindset, sharpen their selling skills, and confidently navigate complex client interactions. 

The role-playing exercises and interactive sessions were engaging and effective, equipping our associates with the skills and confidence to deliver exceptional service.

 I worked with Tonia on training sessions on perfume knowledge, selling skills, and luxury gestures.

Her expertise in these areas is truly remarkable. Her deep understanding of perfumes, coupled with her extensive knowledge of selling techniques and luxury gestures, provided invaluable insights that have greatly enhanced her participants' professional capabilities. 

What sets Tonia apart is her fluency in delivering training in both Chinese and English. 

As a bilingual trainer, she effortlessly switches between languages, ensuring that all participants can fully comprehend and engage with the material. 

I highly recommend her as a trainer for anyone seeking to expand their beauty product selling skills and luxury gestures.

Working with Tonia on our retail development programs was an absolute pleasure. 

Her ability to create engaging and impactful content in such a short timeframe was truly remarkable. 

Her expertise in the retail industry allowed her to design programs that were tailored to our unique needs, ensuring maximum effectiveness. 

Tonia's enthusiasm and dedication to our project were evident throughout our collaboration. She was meticulous in her approach, ensuring that every detail was taken care of. 

It was wonderful to work alongside Tonia who was not only highly skilled but also passionate about what she does.